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Volunteer at Cph Volunteers

Perhaps you have some questions about being a member of Cph Volunteers. Here you can find some useful information for new or coming members.

If you have more questions, please feel free to contact us at cphvolunteers@kk.dk

We are more than 1800 members of Cph Volunteers, and membership can be made online and is free.

There are three requirements for membership.

That you are minimum 18 years old
That you live in Denmark or the Skåne area in Sweden
That you follow the rules and guidelines for members in our organisation

Our members are very diverse in both age and nationality, and we welcome anyone who want to participate and contribute to the cultural life of Copenhagen.

Are you an international citizen, please make sure you have the correct volunteer permits. For more information on this, please read more on the topic in this FAQ.

Would you like to join us? Go to "Volunteer" and find the application form in the bottom of the page.

As a member you will get the possibility of volunteering with as many events as you like.

You will receive our event catalog once a month. Within the catalog is an overview of current events, courses and member events. Events looking for volunteers will be visible in the catalogue and on this homepage in the "calendar".

When you find an event and a task you want to help with, you sign in at "My Page" and sign up to the task.
When you receive a confirmation email, the task is yours.
As the event approaches, you will get more information about your task from the event organiser.
Go to the event at the time stated in your task - and volunteer!

You have the opportunity to participate in relevant courses. For example communication courses, courses in conflict management as well as presentations on the management of volunteers at big events.
You can participate in social events where you can meet other volunteers.
You get a unique input to your resumé. Volunteering is very attractive to employers - it shows that you have energy and that you are committed. You may at any time download a certificate of participation that lists the different events that you have been a volunteer at.
You will get a Cph Volunteers t-shirt - please keep an eye for "T-shirt Day" in the Calendar.
When you volunteer at events there will most often be food and beverages for you as a volunteer. Somtimes events also provide other benefits such as goodie bags, tickets for the event, merchandise etc. You can see the benefits defined in each event.

As a new member you appear as a 'member' in the database.

As soon as you have been out at an event as a volunteer, you are an 'active member'.
As you get more experience as a volunteer your status changes to:
- Bronze Member (5 events)
- Silver Member (10 events)
- Gold Member (20 events and more)

At particularly popular events, courses and member events we will in some cases prioritize according to membership status. This is our way of rewarding very active members.

To make sure that you, the other volunteers, the audience and the organisers get as good an experience as possible it is expected:

That you are conducting yourself in a manner, which can be justified against the corps, organizer and audience - for example, you have a positive attitude, are presentable, sober, well groomed, etc.
It is not allowded to drink alcohol while volunteering unless the organizer and/or your team leader accept it.
That you as a volunteer at events are a contribution/resource for event organizers - for example, that you are prepared to handle the job, are helpful, that you exercise flexibility and courtesy to both the organizer, any team leaders and the audience, that you ask if things are unclear, clean up after yourself, etc.
That you are flexible (mentally) and mobile (physically) and that you - if you have mental or physical limitations - only sign up for tasks that match your limitations.
That you in consideration of the organizer and the other volunteers arrive on time and at the correct venue, stay through your shift and that you give notice as early as possible - preferably 72 hours prior.
That you are prepared to be a team player who - along with the other team members - share both the fun and the not so fun tasks and respect the agreed break times.
That you are social and contribute to the community - e.g. talk to and are attentive towards the other volunteers, that you do not isolate yourself with your phone or headphones when you are on the job etc.
That you are tolerant in respect to gender, age, disabilities, sexual orientation, culture, language etc. Cph Volunteers is an international and diverse corps.
That you read your e-mails from organizers and the office and that you have understood and agree to the job description before you sign up.
That you always conduct yourself with good manners towards everybody - regardless.

Please note that violation of these rules may lead to exclusion of Cph Volunteers.

Cph Volunteers serves as the link between event organisers and volunteers. As a volunteer you sign up in our system with your contact information and this information is shared solely with the events, you sign up for. The event organiser is allowed to use this information before and during the event as well as share them with team leaders and volunteer coordinators for the event. The event organiser is not allowed to save your information after the event.

Your volunteering history, E.G the registration of your volunteering tasks, is saved in our system and is accessible for yourself as well as Cph Volunteers' staff. Deleting your profile with us will delete all information in our system.

When you are on a public salary there are different rules depending on the type of benefit you receive.

It is important that you clarify with your case officer which type of volunteer work you are allowed to do. Your salary might be reduced if your volunteer work is not approved.

In Danish legislation there are almost the same rules for voluntary work as for paid employment. This has consequences for what you can do as an international citizen. Most people can work as volunteers, but it depends on where you come from and for what reasons you are staying in Denmark.

Nordic citizens have the same rights as Danish nationals as a rule and can therefore do voluntary work.
EU citizens can also be a volunteer if they have sufficient funds to support themselves (eg, students, work, retirees or otherwise self-sufficient). You have to contact the State Administration for clarification of these circumstances.
Third-country nationals who have a general work permit or Green Card can also do voluntary work.
- A permanent work permit which is connected to one specific workplace does not currently allow volunteer work.
- For international citizens who only have a residence permit, a concrete assessment must be made based on their residence permit.
- If you do not have a residence permit or your residence permit is being processed, you cannot do voluntary work. You can contact the Board for International Recruitment and Integration for a clarification of your status.
If you have refugee status you most likely cannot do volunteer work. An approval of voluntary work must be obtained from The Immigration Service.

As a member of Cph Volunteers you play a large and important role, when volunteering at an event. Without your voluntary efforts it would not be possible to hold successful events in Copenhagen.

Unfortunately, we sometimes experience that members fail to attend events and courses, which they have signed up for. This affects the event and the other volunteers, who then have to work double.

To ensure that both volunteers and partners have the best possible experience, we have developed a number of guidelines.

Our member courses and member events requires great preparation. They are an important and popular part of our offer to the members, and there are almost always members on the waiting list. When a member fails to attend at a member course or member arrangement, they deprive other members on the waiting list the opportunity to participate. Every time a member fails to attend an event or a course, this places strain on Cph Volunteers economically.

To ensure that both volunteers and partners have the best possible experience, we have developed a number of guidelines.

Apologies for the event, arrangement or member course

If you are unable to attending your task, a member course or a member event you have signed up for it is important that you urgently inform your contact. The contact person can be found in the material you have received from the organizer or us.

In the interest of planning apologies should be made as soon as possible preferably 72 hours before the event starts. This gives us time to pull in other volunteers from the waiting list

Acute illness can obviously not be notified but if it is estimated that you over a period of four months have more cancellations within 72 hours than real participation in events, the corps can choose to resign you.

Guidelines for absence from events, member events and courses

Absence from events, member events or member courses

If you are unable to attend at your task, or the member course you have signed up for, it is important that you immediately notify your contact person. The contact person is in the material you have received from us or the organiser.

If you fail to attend to your task or a member course without giving notice, it will have the following consequences:

The first time you fail to attend an event or a member course, you receive a warning. After 1 year the warning will be deleted.
If you fail to attend to an event or a member course again within 1 year, your membership of Cph Volunteers will be withdrawn. If you do not react to this warning within 5 days, you will be signed out of Cph Volunteers.
Guidelines for the selection of volunteers for events

Our volunteer corps is very popular. So popular that new members are constantly rolling in. We are very pleased that so many want to share the good experiences at events, member events and courses with us.

This in turn means that there is often many who want to participate, and that, unfortunately, you cannot always get a place at just the event or course you would like to attend to.

We at the secretariat have prepared some guidelines for the selection of volunteers for events, member events and courses. You can read more about these below.

Events, where we will need many volunteers

At events, where we need a lot of volunteers, you will see the following at conditions for registration:

Registration on a first come basis.

This means that everyone gets a place, as long as there are places available, and that you will receive confirmation on your participation immediately.

Events where we need a few volunteers

At very popular events, where we need a few volunteers, we will from event to event, select one of the following terms of enrollment:

We are putting together a team consisting of equal parts of English-speaking and Danish-speaking, and new and old members. An early registration is not a guarantee for a place on the team.
Active members have priority. An early registration is not a guarantee for a place on the team.
Members with Gold, Silver or Bronze membership have priority. An early registration is not a guarantee for a place on the team.

We have decided that at some of the most coveted events, priority is given respectively to, active members or members with gold, silver or bronze membership, as a reward to the members who have been out at most events. See above under memberships, to find out how these types of memberships are achieved.

When signing up for these events, you will receive a date on which to expect an answer on whether you have come on the team or not.

Events where the organisers make the roster

In some cases, it is the organiser, and not Cph Volunteers, who makes the duty roster. We have nothing to do with the selection, this will appear in the conditions for registration as:

We are gathering all incoming registrations and forwarding them to the organiser of the event, who will put together a volunteer team and make a duty roster according to their own criteria.

At these events you must be patient and wait till the organizer is ready with the duty roster, after which you will get notified as to whether or not you have been assigned the task.

Events where event organisers are looking for people with specific qualifications

Here we select volunteers based on an assessment of the individual's application. This will appear from the condition for registration as:

The team is composed based on the candidates' qualifications. Send a few lines to explain why you are qualified for the job.

When registering you will be notified, when to expect a clarification on your possible participation.

Courses

To sign up for one of our many courses, it is a condition:

That you have been active as a volunteer at, at least one event. Only if there are not enough participants on the team, you can join even though you have not been out on a event.

NOTE: These guidelines apply to all members.

We hope for your understanding, if you do not get to attend at an event that you really wanted to participate in.

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Volunteer at Cph Volunteers